Privacy Policy

Last updated: February 1, 2026

GC Cleaning (“GC Cleaning”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://gcclean.com.au or interact with us in connection with our commercial cleaning services in Australia.​

By using our website or providing your information to us, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal information: Name, phone number, email address, business name, job title, and any details you choose to provide via our contact or enquiry forms (for example, the services you are interested in or information about your premises).
  • Communication information: Records of communications with you, including emails, messages submitted through our website, and notes from phone calls.
  • Usage data: Information automatically collected when you visit our website, such as IP address, browser type, device type, pages visited, time and date of visit, referring website, and other diagnostic or analytics data.
  • Cookies and similar technologies: Data collected through cookies, pixels, and similar tools to help us improve website performance and user experience.​

2. How We Collect Your Information

We collect information in a number of ways, including:

  • When you complete an online form or submit an enquiry on https://gcclean.com.au.
  • When you contact us by phone, email, or other communication channels.
  • When you engage us to provide commercial or industrial cleaning services.
  • Automatically, when you browse our website through cookies, analytics scripts, and server logs.

3. How We Use Your Information

We may use the information we collect for the following purposes:

  • To respond to your enquiries, provide quotes, and manage bookings for our cleaning services.
  • To deliver and manage our services, including scheduling, site communication, and quality control.
  • To communicate with you about your existing services, updates, or important notices.
  • To improve our website, services, and customer experience, including through analytics and feedback.
  • To send you marketing communications about GC Cleaning services, promotions, or updates, where permitted by law (you may opt out at any time).
  • To comply with legal and regulatory obligations, resolve disputes, and enforce our agreements.

Where relevant laws apply (for example, if you are in the EU/UK), we may process your personal information based on:

  • Your consent.
  • The performance of a contract or to take steps at your request before entering into a contract.
  • Our legitimate interests (such as running and improving our business, managing customer relationships, and ensuring site security).
  • Compliance with legal obligations.

5. Cookies and Analytics

Our website may use cookies and similar technologies to:

  • Remember your preferences and improve navigation.
  • Understand how visitors use our website.
  • Monitor site performance and security.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect some website functionality.

We may also use third‑party analytics tools (such as Google Analytics) to collect aggregated, anonymised website usage data to help us understand traffic and improve our site.

6. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service providers: Third‑party vendors that support our operations, such as website hosting, IT support, email and CRM tools, and analytics providers, subject to confidentiality obligations.
  • Professional advisers: Lawyers, accountants, or consultants where reasonably necessary for our business.
  • Authorities: Law enforcement, regulators, or other parties where required by law, regulation, court order, or to protect our rights, property, or safety.
  • Business transferees: In connection with a merger, sale, or transfer of all or part of our business or assets.

Any third parties are only given access to the information necessary to perform their functions and are required to handle it securely.

7. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, alteration, or disclosure. These measures include limiting access to personal data to staff and contractors who need it to perform their duties.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We will retain your personal information only for as long as necessary to:

  • Provide our services and manage our relationship with you.
  • Comply with legal, tax, and regulatory requirements.
  • Resolve disputes and enforce our agreements.

When information is no longer needed, we will take reasonable steps to delete or anonymise it.

9. Your Rights

Depending on applicable law, you may have rights in relation to your personal information, including to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information, subject to legal obligations.
  • Object to or restrict certain processing activities.
  • Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details in the “Contact Us” section below. We may need to verify your identity before responding to your request.

10. Third‑Party Websites

Our website may contain links to third‑party websites. We are not responsible for the privacy practices, content, or policies of those sites. We encourage you to review the privacy policies of any external websites you visit before providing your personal information.

11. Children’s Privacy

Our services are intended for businesses and adult individuals. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us so we can remove it.

12. International Transfers

If your personal information is transferred or accessed outside of Australia, we will take reasonable steps to ensure it is handled in accordance with this Privacy Policy and applicable data protection laws, including using appropriate safeguards where required.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website features. Any updates will be posted on this page with an updated “Last updated” date. Your continued use of our website or services after any changes are posted indicates your acceptance of the updated Policy.​

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, or if you would like to make a privacy request or complaint, please contact us:

GC Cleaning
Website: https://gcclean.com.au
Phone: 0412 700 067
Email: info@gcclean.com.au
Postal Address: Molendinar, QLD 4214

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